Energy grants and advice>

The Crisis and Resilience Fund

The Household Support Fund and Northumberland Emergency Transition Service (NETS) ended on 31 March 2026. From 1 April 2026, The Crisis and Resilience Fund is now in place and will operate across Northumberland until 31 March 2029.

Find out if you qualify for help with essential costs like energy, water, food, and other necessities.

Gas Safe Fund

A service or gas safety check now, can identify issues with your existing system. Gas Safe funding is available to eligible Northumberland residents and can cover an annual gas service, gas safety check or provide £500 towards repair or replacement of a gas boiler, gas cooker, gas fire, gas pipework or gas water heater.

For application information, email the Warmer Homes Team at warmerhomes@northumberland.gov.uk or call our Customer Services number on 0345 600 6400 (Mon-Thurs 08:30am-5pm, Fri 8:30am-4:30pm) and ask to speak to the Warmer Homes Team.

Eligibility

Applicants must:

Live in privately owned accommodation.
Have a low household income of £36,000 per year or a disability or be considered exceptionally vulnerable.

Warm Homes: Local Grant

Through Government funding, we are helping to install:

Insulation for walls, roof and floor
Low carbon Heating measures such as air source heat pumps, high retention storage heaters and heating controls
Renewable energy generation such as solar panels

To apply for Local Grant applicants must:

Own or live in a home with an energy rating of D, E, F, or G.
If no ECP at property this will be carried out under the grant funding.
Household must NOT have savings or capital over £100,000 (second homes) - not including home you are occupying.
Owner occupier or private tenant.
Someone living permanently on a means tested benefit.

OR

Have an annual gross household income of £36,000 or less.

OR

You live in a certain postcode area (postcodes are provided via the link below).

Find out more.

Community Energy Advisors>

Our Community Energy Advisors provide telephone calls and home visits giving you impartial advice and information about grants, energy efficiency, water heating and consumption, renewable energy, and low carbon heating options.

To speak to an advisor, please call our Customer Services team on 0345 600 6400 and ask to speak to the Warmer Homes Team or email us at warmerhomes@northumberland.gov.uk

Build a tailored refurbishment plan for your property>

Input your postcode, budget, and priorities into our plan builder tool which can create a tailored refurbishment plan to help you improve your home's energy efficiency.

Access the plan builder tool>

Social Housing Fund

We are ensuring that Northumberland council tenants have warm, energy-efficient homes and lower fuel bills. Over the next three years The Warmer Homes Team is working to improve the energy efficiency of over 400 council homes through this scheme.

We will be sending a letter if your property has been identified as potentially eligible for the scheme. Our Community Retrofit Advisor will be contacting you to book an appointment to visit you in your home to discuss the works and answer any queries.

If you have any queries, please contact a Community Retrofit Advisor via email at warmerhomesshf@northumberland.gov.uk or by calling our Customer Services number on 0345 600 6400.

To check your EPC rating: https://www.gov.uk/find-energy-certificate.