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Home energy upgrades>

Social Housing Fund

We want council tenants to have warmer, more energy-efficient homes. This fund aims improve Energy Performance Certificates (EPC) to a band C standard, helping tenants save money on energy bills, improve home comfort, reduce emissions and combat potential damp and mould. 

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Check your EPC rating.

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If you are a council tenant and would like to be included in this scheme, please contact our Community Retrofit Advisors via email at warmerhomesshf@northumberland.gov.uk or by calling our Customer Services number on 0345 600 6400 (Mon-Thurs 08:30am-5pm, Fri 8:30am-4:30pm).

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The works are fully funded with no cost to the tenant. 

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Find out more about the process.

The Crisis and Resilience Fund​​

The Household Support Fund and Northumberland Emergency Transition Service (NETS) ended on 31 March 2026. From 1 April 2026, The Crisis and Resilience Fund is now in place and will operate across Northumberland until 31 March 2029.

 

Find out if you qualify for help with essential costs like energy, water, food, and other necessities.

Gas Safe Fund

Grants of up to £500 are available to eligible residents who own their own home to replace, repair, or service dangerous, faulty, or inefficient gas boilers, fires, cookers pipework or water heaters.

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A service or gas safety check now can get you ready for colder weather and identify any issues with your existing system.

Funding is limited and applications are reviewed on a case-by-case basis.  

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To find out more and apply contact the Warmer Homes team via email at warmerhomes@northumberland.gov.uk or call our Customer Services number on 0345 600 6400 (Mon-Thurs 08:30am-5pm, Fri 8:30am-4:30pm).

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Applicants must:

  • Live in privately owned accommodation.

  • Have a household income of no greater than £36,000 per year or a disability or be considered exceptionally vulnerable.

 

The fund is being administered by the County Council and provided by Foundations Independent Living Trust through the Gas Safe Charity. 

Warm Homes: Local Grant

Update 30/07/2026: We are currently oversubscribed for Warm Homes: Local Grant so we are not processing anymore applications at the current time. If you would still like to be considered for energy efficiency measures if we receive further funding, please apply.

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Through Government funding, we are helping to install:

  • Insulation for walls, roof and floor

  • Low carbon Heating measures such as air source heat pumps, high retention storage heaters and heating controls

  • Renewable energy generation such as solar panels

 

To apply for Local Grant applicants must:

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  • Own or live in a home with an energy rating of D, E, F, or G.

  • If no ECP at property this will be carried out under the grant funding.

  • Household must NOT have savings or capital over £100,000 (second homes) - not including home you are occupying.

  • Owner occupier or private tenant.

  • Someone living permanently on a means tested benefit.

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  • Have an annual gross household income of £36,000 or less.

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  • You live in a certain postcode area (postcodes are provided via the link below).

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Find out more.

Community Energy Advisors

Our Community Energy Advisors provide telephone calls and home visits giving you impartial advice and information about grants, energy efficiency, water heating and consumption, renewable energy, and low carbon heating options. 

To speak to an advisor, please call our Customer Services team on 0345 600 6400 and ask to speak to the Warmer Homes Team or email us at warmerhomes@northumberland.gov.uk

Input your postcode, budget, and priorities into our plan builder tool which can create a tailored refurbishment plan to help you improve your home's energy efficiency.​​​​​

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